1xbet not processing my deposit BMR Sports Betting Forum

By Marianne | Juni 25, 2024

1xbet not processing my deposit BMR Sports Betting Forum

Content

The player from Nigeria has been accused of opening multiple accounts. After investigating the issue, it became clear that the decision of the operator was exclusively related to sports betting. A player from Algeria has been blocked from withdrawing funds until account verification is completed. Despite sending all required documents, the account was closed and funds were confiscated with no given reason. The player from Mexico had experienced issues with the document verification process at 1xBet as he could not provide a bank statement with a card number on it.

The casino had blocked his account and removed all his winnings after discovering there were two accounts with the same details. The player had suggested merging the accounts instead of blocking. We had asked for additional information from the player to further investigate the issue. However, the player did not respond to our request, which led us to reject the complaint due to lack of further communication from the player’s side. The player from Algeria deposited 24,000, appearing not to have been credited to their casino account. The player contacted live support and was directed to an email address, but has received no response.

You see, this bonus is dependent on just making your first deposit, and it’s not tied to stricter conditions, like losing your first bet. In that way, it does the job really well and rather generously. 1xBet is a betting website that offers a lot of options, especially when it comes to language support and payment methods. There isn’t a currency or a payment method that aren’t accepted at 1xBet and you can choose from a range of esports, as well as virtual games.

  • But the chances of winning become harder when you place more bets with higher totals involved.
  • If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision.
  • The casino keeps requesting for documents and delaying responses despite the player complying with all their demands.
  • Based on their privacy policy, the Casino refused to provide reasonable justification and/or solid evidence which could help them and decide this case adequately.
  • However, the player did not respond to our messages, which led to the rejection of the complaint due to lack of information.
  • At the same time, the Russian league ended weeks ago before entering the championship play-off stage involving the top eight teams on the table.

The promo code is available for use throughout many countries where 1xBet is available. But you should learn a little more about what the casino offers and how you can enjoy gaming in many forms. I love the 1Xbet mobile app for placing bets on the go in Cote d’Ivoire. It is fast, responsive, and packed with all the features of the desktop version. Whether you’re at home or on the move, the app makes it easy to bet on your favorite sports. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Can I use Paysafecard to bet on Bet365?

However, there are five exceptions within Europe where bet365 accepts deposits with Skrill and NETELLER. Are you interested in where you can still use your favorite deposit option for… Deposit with Multibanco/MB way to be eligible for the 0,5% cash bonus on your NETELLER account! Here is a complete guide on how to open a Neteller account in Nigeria. Opening a Neteller account in Nigeria is a straightforward process.

Get the Football RSS feed

The 1xBet bonus will expire if you don’t use it up and meet the wagering requirements within 30 days of claiming. 1xBet Kenya gives new customers a mouth-watering welcome package. The bonus aims to attract new players to the site and keep them glued for an extended period.

According to our research and estimates, 1xBet Casino is one of the biggest online casinos with huge revenue and number of players. MELbet have come up with an Android mobile betting application that will make it easy for you to bet while on the go. We’re constantly improving our applications and use all the capabilities of modern mobile devices. Our main aim is to provide the ultimate user experience, alongside simplicity and security. What virtual sport bets you can place in 1xBet is what you are about to find out in this article. A money withdrawal request may take a couple of days to be processed by the company, then the money should be transferred to the chosen account via the selected method.

If you’re ready to make your first deposit, simply click the “Deposit Now” button below. Some customers seem to use them without any issues at all though. When it comes to the betting, they offer a good selection of competitive odds. Skrill ewallet is one of the best ewallets for gamers and traders, but did you know that you can earn money with your Skrill account?

Even after notarizing the documents, they were still unable to access their funds and only received automated responses from support. We had asked the player to forward us any documents they had already sent to the casino for further investigation. However, the player decided to close the case as the matter had been moved to Curaçao. Consequently, we had to reject the complaint due to the player’s decision. It had been 12 days without any resolution or clear reasoning for the freeze.

We had contacted the casino on the player’s behalf to gather more information, but due to the issue likely being related to sports betting, we were unable to resolve the complaint. The player from Canada reported that his account with 1xBet had been closed and winnings significantly reduced after verification. Despite having provided the requested documents and selfies for verification, the casino alleged that he had multiple accounts, a claim the player refuted. After the player contacted the casino, it was revealed that he and his friend, who lived at the same address, had used the same payment method, which was against the casino’s rules. Consequently, the casino closed the player’s account and settled all bets with odds of 1. The remaining balance of 500 Canadian dollars was withdrawn by the player.

The complaint was closed as the player do not intend to play in the casino anymore and wish to close the complaint. The player from Argentina is struggling to withdraw from the casino due to a limited choice of payment methods. The player from Mexico is complaining about the two-factor authentification which is required when accessing the casino account.

Betway Nigeria offers platforms for mobile betting of a highest quality and they are available 24/7 offering access to all of the services from the betting company’s portfolio. The welcome offer for new players at 1xBet is a 100% match up to €/$200, or your currency equivalent. This is one of the simplest bonuses we’ve seen, but in the best way possible.

You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email. I would like to request details on the licence and subsequent suspension and possible ban on the betting and gambling brand 1xBet. But they may not be appropriate for busy lives because they are more prone to bending or breaking.

Consequently, we were unable to investigate further or provide a resolution. We had rejected the complaint for the time being due to lack of communication from the player’s side. The player from Benin had been unable to access his 1xbet account since October 2022. Despite having provided the requested documents for verification, the player remained unable to access his account and had received no response from the casino’s security team.

They have lots of incredible gifts to give away, so make sure to check out their website for more information about what they have on offer. This website is using a security service to protect itself from online attacks. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The RTP on it is matching that of European Roulette (97.30%) which means that you give up nothing, but get to play a much more exciting variation of live roulette.

Frog the gambler uses the latest technologies to identify, extract, and share value from betting markets on football matches across the globe. Thetopbookies.com is an informational web site and cannot be held accountable for any offers or any other content related mismatch. However, considering the recent form and overall squad strength, we reckon the hosts will have the upper hand in this match. Suzie Bates and Amelia Kerr are among the two most experienced batters in the top-order. They need to deliver big if the visitors are to stand any chance of winning this match. These are well-matched sides with a nice balance of experience and youth in the squads.

What we really like about eSports at 1xbet is the fact that they have taken the time to list a specific set of promotions. It’s rare for an operator to publish eSports deals and for that reason alone, they are worth checking out. In summary, if you bet on eSports at any level, then you should really be looking to sign up here. However, we did find it tricky to locate the eSports options which are placed on a sliding tab across the centre of the page. Now that we know where they are, it will be easier to access them next time.

Our specialist team of air quality scientists have many years’ experience in assessing air quality as part of both planning and LAQM processes. Our specialists deliver professional and practical acoustic advice to support planning applications and resolve planning conditions. The Club has 100 million followers across Africa and fully mobilised official Supporters‘ Clubs in Ghana, Nigeria and South Africa. However, they do accept Airtel Money deposits, and this service is also widely available in Kenya. They have got a presence on several different, international markets, with few country restrictions.

For the main games, live betting at 1xBet is active and plentiful. 1xBet offers an almost unrivaled selection of sports betting options compared to their competitors. For example, do you know any other betting site offering cock fighting and surfing as part of their selection? Of course, 1xBet also offers all the conventional sports such as football, hockey, basketball and many more. On the bottom line, 1xBet is a great betting site which offers huge potential for Kenyan players.

You can choose between the most popular bank card methods such as Visa, MasterCard and Maestro. There is also a spread of e-wallet services that players can use for fast deposits and withdrawals such as Skrill, Qiwi, Epay and many more. Newly registered members will be able to choose between two types of bonuses – Sports or Slots.

Make sure you’re signed up to receive sports offers, and then it’s a matter of making a qualified deposit with an accepted payment method. It’s an easy way to double your bankroll, and how much you start with is flexible – just remember that the maximum you can claim in bonus funds is up to €/$100. New punters at 1xBet can claim a 100% match bonus up to €100 or currency equivalent, as soon as they register and make their first deposit of at least €1. The bonus amount is awarded automatically after the first deposit is completed and the punters provides all required account details. The wagering requirement for this bonus is 5 times the bonus amount.

Search for 1xBet, click on ‘get’ and you will have it installed on your app in a matter of seconds. Must withdraw money using the same method that was used to deposit. Actually, 1xBet accepts players from pretty much all over the world. Remember that you have the option to use the Euro, British pound, or American dollar when playing on the site.

You can find more information about all of the complaints and black points in the ‚Safety Index explained‘ part of this review. 1xBET were allowed to use the players’ images even though players and managers are banned by the FA from having their own personal deal with gambling firms. The FA fined Everton’s Yerry Mina for appearing in a Colombian gambling advert. In the Championship, 17 out of 24 club shirts are sponsored by betting firms. Labour has said that it will outlaw gambling advertising on football shirts if elected. 1xBet Casino is a great place to look for exciting bonuses and promotions.

Make sure to check our India bookmakers dedicated page for full details. Laffor was brought before the club’s disciplinary structure and handed an undisclosed fine. He is not available to play for the League leaders in their next match against Mamelodi Sundowns on December 16. This is because he picked up a third caution of the season, and has an automatic one-match suspension.

The information may be a little scarce on the website, but it is widely available across the net. Again, to summarise, as long as you can get on the 1xBet eSports gaming platform then you can play here provided that you are of legal gambling age within your own country. There are big advantages in adding 1xBet to your list of eSports providers, and you may even want to switch your entire focus here. They tick a lot of boxes in terms of choice of games, value in odds and a great infrastructure to back it all up.

Shortly after that, her account was blocked and she was asked to send more documents via land mail, which cost her €50 to do so. Maria’s letter with all the documents arrived at the post office, but the casino representative never went to pick it up. The case remains unresolved and the winning wasn’t paid either. The player from Chile had won a prize of 18,750 pesos in the Spinomenal tournament but hadn’t received the money even after 6 days.

He argued that he only had one account and his identity had been verified successfully. The player also reported that he used a VPN, which looked not to be a problem. The casino responded by stating that the player had violated their terms and conditions by having multiple accounts.

You can communicate with 1xBet through a live chat feature, for example. The live chat is available 24 hours a day, so you’ll always have an answer to whatever questions you might hold. It is true that you could also access the casino through the web browser on your phone or tablet. It also has the same features that you’d find on the traditional site.

We had advised the player to wait for 14 days, as withdrawal processing could take up to two weeks. After two weeks, the casino had informed that the withdrawals were rejected due to technical reasons and the funds had been returned to the player’s game account. The player had won €3,000 and after successful verification, was able to withdraw €2,000.

The player was advised that the investigation will take 180 days. The player struggles to withdraw his balance due ongoing verification. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

You can then state details on the payment method you will utilize. If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission. The Gambling Commission do not provide comment on any information held regarding specific action unless it is in the public interest to do so. As such, we are unable to confirm or deny whether we hold any information within the scope of your request. The PR News Blog is One of the Best Source of the Latest News and Trends Happening Around the World.

TV Games are placed under a separate category, featuring live streams by TV Bet, Ezugi, and LiW (Lotto Instant Win). The Lotto channel is live 24/7, with a new draw every 1, 3, 7 and 10 minutes, while live Keno sessions by Ezugi are only 4 minutes apart. TV Bet has a more versatile selection of live games, offering the players a choice of live wheel, poker, 5Bet, 7Bet, Keno, Jokerbet, 21Bet, and backgammon (announced). It has a valid Curaçao eGaming License, which is considered to be on the weak side of gaming licensing because of low standards. The downside to these offers is that users first have to find them amongst many other offers for various venues of the provider, as all of them are placed together. Browser version users have an option to filter out non-sports related promotions, whereas mobile users are denied such luxury.

The features boost the gambling experience by providing a secure space for punters, offering many profitable offers, and creating exciting markets. Our specialists deliver the full spectrum of flood risk, water and drainage services for both private and public sector clients. From pre-purchase due diligence advice, flood risk assessments and SuDs for development sites, through to appraisal, detailed design and delivery of flood risk management schemes. The Club has announced a new long-term agreement with 1XBET as its Official Betting Partner for Africa. 1XBET is one of the most visited betting and gaming websites in the world, with over 1,000 available markets.

The casino responded that the problem was on the side of player’s payment system. The player from India has split his deposits to redeem a bonus. They have won over 800 dollars, but after submitting the required documents, the casino claims they have a double account and refuse to communicate further. We closed the complaint because the player was no longer interested in resolving it.

When compared to similar gaming sites, 1xBet overshadows most operators with an impressive live casino lobby, especially the TV games which not a lot of casinos can offer. The entire live dealer portfolio consists of around 100 games from 15+ different providers, creating incredible diversity and a plethora of gaming options. Authentic Gaming provides a highly realistic Live Roulette experience likely to appeal to low-rollers due to limits of €0.20-€50. The great thing about games broadcasted from brick-and-mortar venues is that you get to see players physically present at the casino placing bets on the very same table. 1xBet provides over a hundred different payment methods to deposit money depending on the users’ locale.

The place will convert your Kenyan currency to whichever one of these you wish to use when playing. You also have the option to contact 1xBet by telephone, email, or through Twitter. You can choose whichever method of communication you are comfortable with, although you should consider the complexity or detail of your concern. It may be best to send an email if you have a more substantial need for something that requires more detail. You can always visit the websites for Bitcoin, Ethereum, XRP, Litcoin, or anything else of interest to learn more about how these work. You can also visit a website like CoinMaretCap.com to get live data on how much these are worth.

After the player explained his situation, we determined that his issue related to sports betting, which was outside of our jurisdiction as we only handled issues related to online casinos. Therefore, we were unable to accept his complaint, but offered to contact the casino on his behalf to gather more information. The player from Brazil had been waiting since March 26th for account verification at 1xBet.

They asked the player to verify the documents first, but they wouldn’t agree to that and the case stayed unresolved. According to the casino, the player failed their verification process. It happened when he won a big amount, €21,000 and the verification started. In the end, the player turned for the help of a Ukrainian lawyer who would help him get this issue resolved. The player claims that all his withdrawal requests were rejected.

The customer support features that 1xBet offers are among the best you’ll find. Part of this comes from the Know Your Customer system that 1xBet utilizes. The system involves ensuring that the identities of all people involved are easy to confirm. The site will list details on the bet you’re putting in before it becomes final. You have the option to see what is happening here and that you are comfortable with the bet.

To register you will only be required to fill in the empty fields provided and click on the register tab. Should you experience any difficulty logging in, United Kingdom, there’s a comprehensive step-by-step guide on how to bypass website blocks. We’re always on the lookout for the top betting bonuses, and the 1xBet offer impressed us. When we signed up for our account, we were able to select the sports offer during the signup process, so when we made our first deposit, we were credited automatically. Bookies Bonuses is a comparison website for online bookmakers and betting offers. We rate and review the best betting sites across many countries, and provide up-to-date information on the best offers, promotions, and deals that bookies provide.

As the title says, Football Predictions – Today’s Match predictions, this website offers the best Free predictions and football betting tips for Today from all major football clubs. Feedinco offers Football Predictions from experts for today’s matches and the rest of week. We offer daily predictions for all different sports like esports, tennis and football. The player from Ukraine has been blocked and his winnings confiscated without further explanation. Browse all bonuses offered by 1xBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Player’s withdrawal has not been processed and the deposit has not been credited.

However, it rewards punters with a 10th deposit bonus and an 8-level loyalty incentive. That is why it offers some of the most lucrative bonuses in sports betting. It also gives gamblers nationwide access to 24-hour live wagers and high-quality video streams. There are other 1xBet customer support options, and there is a local telephone number.

Experts consider the country of the top three African gambling markets. This indoor sports hall plays host to badminton and cricket sessions. We provide clients with a comprehensive service to assess and mitigate the risks arising from, and to, oil and petrochemical storage facilities. AG Law Limited believe in a client-customized service that provides a successful outcome. We have an international clientele which is the biggest testimony to our legal prowess.

The assortment of games, strong security, and useful bonuses make it one of the more trustworthy betting sites you’ll find today. You can list the specific code you wish to use here while applying. The code will automatically work after you make your first deposit on the site. The design ensures you’ll be on your way to placing bets and playing games in no time.

However, 30 days is a very generous period of use, so take your time. Rushing with your bonus will likely just lead to wasting a good opportunity to potentially make some winnings. New players are in for a real treat – you’ll get a 1xBet bonus in the form of a 100% match up to €/$200 when you make your first deposit, and there’s no need for any 1xBet promo codes. You will, however, be able to find that good set of markets within each game and the same competitive 1xBet odds will be available throughout. Overall, there is a good choice here, and it’s understandable that the niche sports would disappear.

You can place bets on football, hockey, basketball, tennis, as well as many other popular and rare sports. Whether you are a football fan or an expert in biathlon, 1xbet offers you the opportunity to test your luck and profit from your knowledge. 1xbet is one of the leading bookmakers in the world, providing its customers with a wide range of opportunities for sports betting. Since its foundation in 2007, it has established itself as a reliable and innovative player in the gambling entertainment market. If you are betting on sports in Brazil, check why you should start using AstroPay digital wallet for your online betting activities.

You will get a welcome bonus of up 200% up to KES when you use the promo code PROTIPSTER. Be sure to use this service if you’re aiming to find an answer to whatever issues you have when on the site. Be aware during the deposit and withdrawal process that 1xBet uses different currencies for gameplay. You have the option to choose the currency equivalent that you wish to play with while on the site. The total is one of the lowest you’ll find in today’s online casino world. The best part of placing an accumulator bet is that you can do it with many sports in mind.

We use dedicated people and clever technology to safeguard our platform. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. Given the points considered, disclosure of the information would be damaging to the Commission as a regulatory body which serves to protect the wider public interest. This would result in making it more difficult for the Commission to achieve its regulatory aims. We acknowledge that there is a legitimate public interest in promoting the accountability and transparency of the Commission.

The player acknowledged knowing another account holder, but denied any relationship. The casino maintained that the decision was fair and reasonable but initially provided no evidence. After reviewing the case and reaching out to the casino, we had received evidence supporting the casino’s claims of multiple accounts.

The wagering requirements on the bonus are pretty low at only 5x, so meeting these is really doable. It is home to some of the most popular and reputable online platforms. It is popular amongst Kenyan bettors because it provides an exciting betting experience. This is a very strong area for the 1xBet eSports operation, and if you like a bookmaker with plenty of funding choice and some fair terms, this is going to be hard to beat.

We ended up rejecting the complaint because the player stopped responding to our messages and questions. “SuhoiAleks“ from Russia complained about verification issue and the fact that casino had confiscated his balance due to accusations of duplicate accounts. The player from Brazil is criticizing the mandatory deposit wagering for real money. The player from Mexico has deposited money into casino account but the funds seem to be lost. We’ve rejected this complaint as per the player’s explicit request.

In your email you have requested details on the licence and subsequent suspension and possible ban on the betting and gambling brand 1xBet. It is a balanced wicket at the Riverside Ground that offers an equal contest between the bat and the ball. The bowlers will surely pose a tough challenge to the batters, who once set, can start scoring freely.

The player from Nigeria claimed that even after successfully completing KYC and having his document verified, his account at 1xbet was still suspended. The casino had requested his documents to be notarized in Mexico, but due to postal restrictions in Nigeria, he was unable to comply. The player had been advised to wait for the refund process to complete. However, due to lack of further response from the player, we had to reject the complaint. The player from Indonesia had requested a withdrawal 391 months ago which was denied by the 1XBet bookmaker.

It doesn’t take long for users to find details on what’s open for betting. 1xBet has a standing as one of the most reliable online casinos in the industry. It operates out of Russia and has a license for operation in Curacao. It continues to grow today in many betting markets, as it recently received access to Mexico. Players can also enjoy the website in many other countries like Ghana and India, to name a few.

Despite extending the timer for response, the player had not provided any further information. Therefore, we had been unable to investigate further and had to reject the complaint. The player from Japan had his account suspended and was unable to withdraw his balance.

Football fans can read breaking Football news headlines, interviews, expert commentary and watch replays. Keep up with what’s happening in the Premier League, Champions League and other competitions. Bluebirds supporters worldwide can expect a fun partnership, with great odds, unique competitions and prizes being announced in due course. Its attempt to foster healthy gambling has made 1xBet one of the most sought-after platforms in the country. Kenya continues to be a major online gambling hub in East Africa.

The player had disputed this claim, stating they had never made such a declaration and had requested the payout of their winnings amounting to 4152 Brazilian real. The casino had claimed the player had requested the account blockage citing gambling addiction, and the request had come directly from the player’s authorized account. The casino had also mentioned that the player’s balance at the time of account blockage did not amount to 4152 reals. The player had been asked to provide a medical document confirming or refuting the gambling addiction to unblock the account.

The most common deposit options are online money transfer services, but 1xBet also allows Kenyan players to deposit using common Kenyan mobile money services. 1xBet is one of the largest international bookmakers on the market. They have an incredible selection of different games and sports to bet on, unlike any other betting site that we have ever seen. 1xBet has customers from all over the world, and they often take in people that cannot get access to other betting sites due to country restrictions, etc.

Player’s account blocked due to multiple accounts claim.

SKRILL NETELLER INSTANT DEPOSITS TO BET365 Skrill and Neteller are digital wallets that enable safe online purchases and funding of gambling accounts. Do you want to enjoy free money transfers when betting on sports? If you are heavily involved in online sports betting, you probably care about avoiding transaction fees that eat into your balance with every transaction.

The player from Chile requested the casino to impose a deposit limit or close their account due to gambling issues. Despite their efforts, the casino has not complied, resulting in the player losing 470,000 CLP. The case was successfully resolved, and the player got a refund. The player from Bolivia has not been credited for two withdrawal requests totaling 2000 bs.

The bonus code can be used during registration but does not change the offer amount in any way. The player admitted their addiction to gambling and wanted to get self-excluded. The casino asked them to provide documents for verification, which they didn’t agree to do. In the meantime, the player lost another €300 and asked the casino if they could reduce their deposit monthly limit to a €20.

Despite providing all requested documents promptly, the player experienced repetitive delays and generic responses from the casino for over 6 days. The issue was resolved after the player submitted multiple documents. The company also offers its users a wide selection of online casino games, including slots, roulette, blackjack, and other popular gambling games. If you are tired of placing sports bets, you can always diversify your experience and try your luck in the 1xbet casino. The player requested a withdrawal and sent all the documents needed for verification. He had been waiting for over three weeks for it to process without any progress.

1xBet doesn’t charge any withdrawal fees, and many withdrawals are also processed instantly. You can place a multibet, a chain bet, a conditional bet, or a straight ‘x out of y’ system bet. If you have a promo code you should write it in the designated field before you place a bet. Registering with 1xBet is easy to do in Nigeria with a 1xBet promo code Nigeria players can use. You can use the coupon code PROTIPSTER to get a 200% welcome bonus of up to NGN. You can use a 1xBet promo code by using the proper box on the registration menu.

Player stopped responding to our question therefore the complaint was rejected. The player from Benin has his account locked with a balance of $3500. Despite providing all requested documents, including ID, screenshots, and a picture holding the ID, he stopped receiving replies and cannot access his account or funds.

Despite contacting support, the casino did not get back to him for a longer time. Later, the player confirmed that the issue was resolved a few days after we asked the casino for help. The player from New Zealand had been struggling to self-exclude from 1xBet. Despite offering his government-issued driver’s license as identification, the casino only accepted ID Cards and Passports for self-exclusion.

The MELbet iOS mobile application has a great interface that’s easy to manoeuvre and make bets fast. The difference between the mobile app and the mobile site is that for the mobile app you will need to download an application of the bookie that’s compatible with your phone. All functions are the same, and you will have access to all information that you would have accessed from the desktop version.

The player later confirmed that the deposit was refunded and he no longer has issues with withdrawals, therefore we marked this complaint as resolved. The player from Singapore had been restricted from withdrawing their winnings from the 1xbet casino. Upon investigation, we discovered that the player had created and 1win web-site actively used two different accounts, which was a violation of the casino’s terms and conditions. Due to these violations, we were unable to proceed with the complaint and it was subsequently rejected. The player from El Salvador had requested a withdrawal prior to submitting this complaint. The player had indicated that the only issue was with the account statement, with all other aspects having been verified already.

Posted in blog