thomasmktong travel-bot: Travel Assistant chat bot participated in Hong Kong First Bot Hackathon

Its customizable chatbots can be tailored to specific needs, ensuring businesses can deliver the best customer experience. This use case for a chatbot for travel streamlines customer support by sending check-in notifications, flight updates, boarding passes, and even booking confirmation via the selected channel. Natural language processing (NLP) enables a  chatbot for travel to identify specific user searches, such as „exotic Japanese weekends,“ and respond with suggestions for hotels, transportation, and local attractions.

We at IntelliTicks have been pondering over AI effectiveness in developing predictive texts. This translates into booking the flight while the visitor stays on the website. Privacy is a big theme and having a robust privacy policy is also critical for every travel agency that employs Chatbot.

Why use a travel and hospitality chatbot?

Customers are left completely on their own and may turn to your competitors for a better service. A Travel Chatbot can’t answer all the questions effectively are everyone aware of that. In order to not lose the customer due to the inability of the chatbot to understand the user question, Chatbots seeks to get the Human-agent to take over the conversation. People often turn to chatbots when they don’t have the time or patience to browse unwieldy mobile websites. So, make sure that a user won’t need to google each significant detail that a bot can provide itself. For instance, if you suggest several hotel options, include each hotel’s rating and mention whether there’s a cancellation fee.

By automating these processes, they can focus more on providing customers with personalized service. Cinch is an iPhone app designed for business travelers who do not work in big companies allied with Companies that handle all the booking. With Cinch, you don’t have to search for flights and hotels; instead, you simply tell Cinch where you want to go and when, and it will give you the best deals based on your preferences, history, and the location. Users can rank their preferred hotel chains in order and even get specific about room location preferences within a hotel. Cinch also has a “repeat trips” function so business travelers who travel often to the same place can rebook easily. Looking at their website, it appears Cinch hasn’t launched yet, but that users can sign up here for early access.

Personalisation is key

This chatbot for travel’s primary objective was to explain linguistic and cultural hurdles to an increasing number of foreign tourists. Since its debut, the KLM chatbot has responded to over 500,000 people’s 1.7 million messages. KLM created a chatbot for Google Assistant in addition to social networking sites. KLM Royal Netherlands Airlines uses a specific kind of chatbot developed on the DigitalGenius platform.

Read more about https://www.metadialog.com/ here.